This video meets the FSC requirement for Mandated Reporter Training.

Designed for direct service staff with a minimum of 6 months’ experience in homeless services, this course offers a more applied approach to engaging the core tenets and practices outlined in the Care Coordination and Systems Navigation curriculum. This course consists of 5 full-day trainings, which are 7 hours each.

The following topics will be discussed •Identify overdose risks and prevention strategies •Understand what happens during overdose and how naloxone works •Learn how to respond to overdose, administer naloxone, and provide aftercare • Discuss ideas for naloxone distribution within your own program •Certificates of completion will be emailed within one week of training •Providers who complete this training may request a site supply of OEND supplied naloxone directly from the LAHSA Warehouse

Learning Objectives – At the end of this training, participants will be able to: Identify core harm reduction beliefs •Understand the history of the War on Drugs and its relationship to Harm Reduction •Process through challenges and resistance to Harm Reduction as a practice •Identify constructs of the client-centered, non-judgmental approach

At the end of this training, participants will be able to: *Recognize change talk in conversation *Practice Evoking change talk *Practice using Motivational Interviewing in situations of resistance *Practice using Motivational Interviewing in situations of ambivalence

At the end of this training, participants will be able to: · Identify Principles of Motivational Interviewing (MI) · Identify Harm Reduction strategies and the Stages of Change · Develop Motivational Interviewing Skills (OARS) · Apply MI to your practice (Resistance, Discrepancy, Change talk

Learning Objectives – At the end of this training, participants will be able to: •Define and identify common escalated behavior •Learn to assess client risk behavior •Develop techniques for de-escalating client •Identify limit setting method •Recognize staff responses and team-approach to de-escalation

The following topics will be discussed •Identify overdose risks and prevention strategies •Understand what happens during overdose and how naloxone works •Learn how to respond to overdose, administer naloxone, and provide aftercare • Discuss ideas for naloxone distribution within your own program •Certificates of completion will be emailed within one week of training •Providers who complete this training may request a site supply of OEND supplied naloxone directly from the LAHSA Warehouse

At the end of this training, participants will be able to: • Identify when to use Problem-Solving Financial Assistance to support households with quick and creative housing resolutions • Access LAHSA’s centralized pool of Problem-Solving Assistance Funds • Know the steps to submitting a Problem-Solving Assistance Funds request

Learning Objectives – At the end of this training, participants will be able to: •Describe trauma and traumatic events •Describe the process of traumatic stress and its impact on people *Define trauma informed care and core principles of this evidence-based practice *Understand burnout and vicarious trauma

Learning Objectives – At the end of this training, participants will be able to: •Explore universal tools across all Microsoft Office platforms •Develop a foundational knowledge of Excel and Microsoft Word •Practice using Excel functions to make caseload rosters easy to read •Explore Word formatting functions to make professional documents

Learning Objectives – At the end of this training, participants will be able to: •Compare and contrast harm reduction approaches •Explore current examples of Harm Reduction from around the world •Discuss Harm Reduction practices on a safe consumption level •Harm Reduction as Drug Policy

The following topics will be discussed •Identify overdose risks and prevention strategies •Understand what happens during overdose and how naloxone works •Learn how to respond to overdose, administer naloxone, and provide aftercare • Discuss ideas for naloxone distribution within your own program •Certificates of completion will be emailed within one week of training •Providers who complete this training may request a site supply of OEND supplied naloxone directly from the LAHSA Warehouse

Learning Objectives – At the end of this training, participants will be able to: Identify core harm reduction beliefs •Understand the history of the War on Drugs and its relationship to Harm Reduction •Process through challenges and resistance to Harm Reduction as a practice •Identify constructs of the client-centered, non-judgmental approach

Learning Objectives – At the end of this training, participants will be able to: Identify core harm reduction beliefs •Understand the history of the War on Drugs and its relationship to Harm Reduction •Process through challenges and resistance to Harm Reduction as a practice •Identify constructs of the client-centered, non-judgmental approach

Focus: Grievances, Appeals, Terminations and Incident Reporting. At the end of this training staff will be able to assist participants in grievances, appeals and terminations at agency level and report incident reports to LAHSA to meet all LAHSA contractual agreements.

Cultivating Gratitude! In positive psychology research, gratitude is strongly and consistently associated with greater happiness. Gratitude helps people feel more positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships. In the upcoming Self-Care Session, you will: ​Learn how to implement gratitude to feel more positive emotions and increase happiness.

Time Management is a professional development training that introduces time management styles, tools, and theories. Attendees will explore their current time management strategies while learning and actively applying new practices.

At the end of this training, participants will be able to: • Define Problem-Solving as an intervention and name its core strategies • Implement the Problem-Solving conversation with households • Identify quick and creative housing solutions when working with households in crisis

Learning Objectives – At the end of this training, participants will be able to: •Identify commonly used opioids •Identify physiological and neurological effects of opioids •Identify an overdose emergency •Demonstrate the use of naloxone and rescue breathing to reverse an opioid overdose •Identify overdose risk factors and prevention tools

At the end of this training, participants will be able to: At the end of this training, participants will be able to: •Define Principles of Housing First •Distinguish between housing readiness and housing first •Identify common barriers and challenges to implementation •Identify skills for successful implementation

Learning Objectives – At the end of this training, participants will be able to: •Learn how to use mail merge between Word and Excel to streamline mass communications to clients •Using Pivot Tables to find quick data and information about caseloads and client services provided • Practice using Review tab on Word to provide comments and edits to documents •Learn basic Excel formulas to make tracking client information easy

Focus: Grievances, Appeals, Terminations and Incident Reporting. At the end of this training staff will be able to assist participants in grievances, appeals and terminations at agency level and report incident reports to LAHSA to meet all LAHSA contractual agreements.

The following topics will be discussed •Identify overdose risks and prevention strategies •Understand what happens during overdose and how naloxone works •Learn how to respond to overdose, administer naloxone, and provide aftercare • Discuss ideas for naloxone distribution within your own program •Certificates of completion will be emailed within one week of training •Providers who complete this training may request a site supply of OEND supplied naloxone directly from the LAHSA Warehouse